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Hyundai Mobis steps up fight against illegal trade in counterfeit

  • Hyundai Mobis invests in the fight against the illegal trade in non-original parts.
  • The joint operation with police forces has already taken down more than 150 websites selling counterfeit products using the Hyundai brand.
  • Action detects the illegal practice of selling parts and accessories throughout the country.

Genuine products are packaged in a rigorous system at the Hyundai Mobis unit in Rio das Pedras/SP (Photo: Disclosure)

Genuine parts labels have rounded corners, the Hyundai logo and Genuine Parts (Photo: Disclosure)

Hyundai Mobis reaffirms its commitment to safety and quality by actively fighting the crime of selling counterfeit parts throughout Brazil. Genuine, approved and certified parts are sold exclusively by Hyundai dealerships, warranting the reliability and originality of the products.

In this vein, Hyundai Mobis has been working for five years to detect virtual and physical dealers who are illegally selling parts without brand authorization and manufactured in a clandestine manner. Customs in Brazilian ports are also the target of seizures in these actions.

The search and seizure actions are carried out in partnership with the Highway, Civil and Criminal Police (DEIC). Since the start of these operations, more than 490,000 products have been confiscated, including parts and accessories, and more than 150 websites that sold counterfeit brand items have been deactivated.

Hyundai Mobis warns of the risks associated with buying counterfeit parts and accessories from unauthorized websites and stores. These products, which do not pass the rigorous quality tests carried out by Hyundai Mobis, can compromise the vehicle’s performance and, above all, the safety and experience of customers.

According to a survey carried out by the company, the counterfeit accessories most commonly sold illegally are rubber and carpet mats, side friezes, door sills and emblems in general. Parts include spark plugs, bearings and tensioners, among others.

Tips for checking genuine parts and accessories

– Hyundai Mobis packaging bears the Hyundai logo with the description: ‘Genuine Parts’;

– The labels on the cardboard boxes are always rounded at the corners;

– Hyundai Mobis never delivers parts without labels or with packaging disassembled and separated from the product;

– Genuine Hyundai Mobis products will never be delivered with products from other brands or manufacturers;

– It is important to pay special attention to products with prices well below those generally practiced in the market.

Where to buy?  

Genuine parts and accessories should be purchased safely at Hyundai dealerships throughout Brazil.

Genuine parts and accessories supplied by Hyundai Mobis, when installed at HMB dealerships, are warranted for 12 months or 20,000 kilometers, whichever comes first, regardless of the type of use of the vehicle, counting from the date of delivery of the item. Products purchased over the counter at dealerships, on the other hand, are warranted for 90 calendar days, which is also counted from the date the product was purchased.

Hyundai vehicles in the HB20 and CRETA ranges that are under warranty may lose the benefit if they have counterfeit parts damaged during periodic servicing.

The warranted genuine accessory or spare part does not cover natural wear and tear, when the vehicle is used improperly, causing the accessory or part to wear out. It also does not cover any problems with the installation or improper installation of the accessory or part, as this is not a defect in the manufacture of the component.

Check the address of your nearest Hyundai dealership at https://www.hyundai.com.br/concessionarias.

About Hyundai Mobis Brazil

Founded on July 1, 1977, Hyundai Mobis is a Hyundai Group company that manufactures automotive parts based in Seoul, South Korea. By offering high-quality products, technologies and services, Hyundai Mobis has strengthened its position in the automotive parts sector to become the sixth largest global automotive parts supplier by 2023. Hyundai Mobis currently has more than 30,000 employees, more than two-thirds of whom are based outside Korea, in subsidiaries around the world. In Brazil, Hyundai Mobis had its plant established in 2012 at the Piracicaba Automotive Park (SP), starting its activities in September of the same year. With over 600 employees, Hyundai Mobis has three operational units and one administrative unit in the country. Visit our institutional website (www.hyundaimobis.com.br) and our social networks: Facebook (www.facebook.com/hyundaimobis), Instagram (www.instagram.com/hyundaimobisbr), YouTube (www.youtube.com/@hyundaimobisbr) and LinkedIn (www.linkedin.com/company/hyundai-mobis/).

About Hyundai Motor Brazil/Hyundai Motor Central & South Americas

Hyundai Motor Brazil has been present in the country since 2012, when it opened its plant in Piracicaba (SP). With 3,200 employees, it is responsible for manufacturing and marketing the HB20 family of compact vehicles and the Creta compact SUV. From Brazil, the brand coordinates commercial operations for the Central and South American region and exports to neighboring countries such as Argentina, Colombia, Paraguay and Uruguay. To find out more about Hyundai and its products in Brazil, visit www.hyundai.com.br. You can also follow the brand’s daily life on social media: Facebook (www.facebook.com/hyundaibr), Instagram (www.instagram.com/hyundaibr) and LinkedIn (www.linkedin.com/company/hyundai-motor-brasil/mycompany), and on YouTube (www.youtube.com/hyundaibr).

About Hyundai Motor Company

Founded in 1967, Hyundai Motor Company is present in more than 200 countries with around 120,000employees dedicated to tackling mobility challenges around the world. Based on the brand vision “Progress for Humanity”, Hyundai Motor is accelerating its transformation into a provider of intelligent mobility solutions. The company invests in advanced technologies such as robotics and Advanced Air Mobility (AAM) to bring revolutionary solutions, while seeking open innovation to develop future mobility services. In pursuit of a sustainable future for the world, Hyundai will continue its efforts to introduce zero-emission vehicles equipped with the latest electrification technology, leading the hydrogen fuel cell industry. More information about Hyundai Motor Company and its products can be found at worldwide.hyundai.com or globalpr.hyundai.com.

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